Royal Commission into aged care quality and safety announced

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Further steps are needed following Taskforce report

Mr Morrison's announcement comes on the heels of a number of major reviews of the aged care sector over the last 18 months, including last week's release of the Aged Care Workforce Strategy Taskforce's report, "A matter of care - Australia's aged care workforce strategy" by the Minister for Senior Australians and Aged Care.

But while Mr Morrison considers that improvements are being made across the industry, in his statement he said that further steps need to be taken. The government considers that a Royal Commission provides an appropriate vehicle to better understand the full extent of the issue and implement further changes.

Anticipated Terms of Reference

The Royal Commission's draft Terms of Reference are yet to be released, but it is anticipated that it will investigate areas such as:

  • the quality of care provided to aged care residents, in particular those residents suffering from dementia and younger residents living with a disability;
  • the issue of elder abuse, including financial abuse;
  • legal ratio of staff to residents;
  • the use of chemical restraints; and
  • the changing demographic of residents, with a particular focus on regional Australia.

Public submissions on the Terms of Reference close on 25 September 2018, with the Health Department establishing a website for this purpose.

Key considerations for aged care providers

Considering the recent Royal Commissions into the financial services sector and institutional child abuse, Australia's aged care organisations can expect this inquiry to be rigorous and far-reaching. While it is still early days, it is not too early to give consideration to some key questions:

  • What submissions may your organisation need to make to the Royal Commission, whether voluntarily or upon request?
  • Does your organisation's internal quality and safety processes and standards require immediate review and amendment?
  • Should an internal investigation be commenced into historical matters that the Commission may request information on?
  • What assistance can be provided to the organisation, its executives, and employees under its relevant insurance policies?
  • How might the outcomes of the Royal Commission impact on the organisation's day-to-day operations, profitability, and operating model going forward?


Lander & Rogers has acted for clients in the two most recent Royal Commissions and has experience advising both individuals and organisations in the aged care sector.

Our team is experienced at preparing witnesses called before Royal Commissions and Inquiries, as well as appearing at hearings to assist witnesses and protect the interests of the organisation. Our Royal Commission team understands the framework and legislative landscape. Having a firm in your corner with this insight and understanding of the nuances of Royal Commissions will be critical.

If you would like to discuss any issues that this Royal Commission may raise for you and your organisation, please get in touch with one of our team.

All information on this site is of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific legal professional advice. No responsibility for the loss occasioned to any person acting on or refraining from action as a result of any material published can be accepted.