AI tools have quickly become part of everyday work. People use them to summarise documents, draft emails, prepare presentations, and make sense of large amounts of information. For many organisations,...
The NSW Government has committed to mandating the use of facial recognition technology to support the operation of a state-wide gambling exclusion register in the state's hotels and clubs.
Organisations are increasingly procuring standalone AI systems or services that have embedded AI tools. AI systems have unique characteristics as compared to non-AI systems that require careful consideration during the...
Workplace surveillance is no longer limited to traditional CCTV cameras or swipe card access systems. As artificial intelligence (AI) becomes embedded in everyday workplace operations, it is reshaping how employers...
AI adoption is accelerating. Capability often isn’t. In many organisations, people experiment with an AI feature, try a prompt, generate a result… then stall when the task becomes complex, the...
General purpose AI tools such as ChatGPT and Claude are increasingly being used by consumers for quick, easy and accessible 'legal advice'.
Artificial intelligence has rapidly moved from experimentation to mainstream adoption in recruitment processes. Across Australia and internationally, employers are increasingly relying on automated tools to screen, rank and assess job...
Increasingly, companies are using AI tools to either create, or assist in the creation of, company assets such as source code, images, logos or marketing material and reports. But who...
Australian company directors are increasingly using AI tools as part of governance processes, from AI-generated board pack summaries to automated minute-taking and trend analysis.
The Australian Competition and Consumer Commission (ACCC) has announced its updated enforcement and compliance priorities for the 2026–27 financial year. These annual priorities signal the ACCC's key areas of focus...
The Australian Consumer Law (ACL) protects consumers from misleading or deceptive conduct and unconscionable conduct. Front-line customer service has always been a high-risk area for businesses, particularly where consumer rights...
The Australian Securities and Investments Commission (ASIC) announced on 2 February 2025 that it will remove the residential addresses of directors and company secretaries from company extracts purchased via its...
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