AI tools have quickly become part of everyday work. People use them to summarise documents, draft emails, prepare presentations, and make sense of large amounts of information. For many organisations,...
Organisations are increasingly procuring standalone AI systems or services that have embedded AI tools. AI systems have unique characteristics as compared to non-AI systems that require careful consideration during the...
Workplace surveillance is no longer limited to traditional CCTV cameras or swipe card access systems. As artificial intelligence (AI) becomes embedded in everyday workplace operations, it is reshaping how employers...
AI adoption is accelerating. Capability often isn’t. In many organisations, people experiment with an AI feature, try a prompt, generate a result… then stall when the task becomes complex, the...
General purpose AI tools such as ChatGPT and Claude are increasingly being used by consumers for quick, easy and accessible 'legal advice'.
Artificial intelligence has rapidly moved from experimentation to mainstream adoption in recruitment processes. Across Australia and internationally, employers are increasingly relying on automated tools to screen, rank and assess job...
The Legal Services Directions 2025 (2025 Directions) came into effect on 2 March 2026, replacing the Legal Services Directions 2017 (2017 Directions). The 2025 Directions were developed following recommendations made...
Increasingly, companies are using AI tools to either create, or assist in the creation of, company assets such as source code, images, logos or marketing material and reports. But who...
Australian company directors are increasingly using AI tools as part of governance processes, from AI-generated board pack summaries to automated minute-taking and trend analysis.
The Australian Consumer Law (ACL) protects consumers from misleading or deceptive conduct and unconscionable conduct. Front-line customer service has always been a high-risk area for businesses, particularly where consumer rights...
AI-powered note-takers are quickly becoming an important productivity tool. While these tools offer efficiency and convenience, risks may arise when AI-generated notes are produced in regulatory investigations or commercial disputes.
In the aftermath of the Bondi Beach tragedy, the Australian Government has launched a Royal Commission into Antisemitism and Social Cohesion. The Royal Commission's terms of reference are broad and...
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