Organisations are increasingly procuring standalone AI systems or services that have embedded AI tools. AI systems have unique characteristics as compared to non-AI systems that require careful consideration during the...
Workplace surveillance is no longer limited to traditional CCTV cameras or swipe card access systems. As artificial intelligence (AI) becomes embedded in everyday workplace operations, it is reshaping how employers...
AI adoption is accelerating. Capability often isn’t. In many organisations, people experiment with an AI feature, try a prompt, generate a result… then stall when the task becomes complex, the...
General purpose AI tools such as ChatGPT and Claude are increasingly being used by consumers for quick, easy and accessible 'legal advice'.
Artificial intelligence has rapidly moved from experimentation to mainstream adoption in recruitment processes. Across Australia and internationally, employers are increasingly relying on automated tools to screen, rank and assess job...
Increasingly, companies are using AI tools to either create, or assist in the creation of, company assets such as source code, images, logos or marketing material and reports. But who...
Australian company directors are increasingly using AI tools as part of governance processes, from AI-generated board pack summaries to automated minute-taking and trend analysis.
On 10 December 2026, automated decision-making transparency obligations under the Privacy Act 1988 (Cth) (Privacy Act) will come into effect.
2026 is shaping up to be an interesting year for technology developments and the digital economy. With the continuing rise of AI, evolving risk landscape, regulator activity and various government...
The Australian Consumer Law (ACL) protects consumers from misleading or deceptive conduct and unconscionable conduct. Front-line customer service has always been a high-risk area for businesses, particularly where consumer rights...
The Federal Government has released the Exposure Draft of the Competition and Consumer Amendment (Unfair Trading Practices) Bill 2026, which will introduce new unfair trading prohibitions to the Australian Consumer...
AI-powered note-takers are quickly becoming an important productivity tool. While these tools offer efficiency and convenience, risks may arise when AI-generated notes are produced in regulatory investigations or commercial disputes.
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