The Australian Consumer Law (ACL) protects consumers from misleading or deceptive conduct and unconscionable conduct. Front-line customer service has always been a high-risk area for businesses, particularly where consumer rights...
The Federal Government has released the Exposure Draft of the Competition and Consumer Amendment (Unfair Trading Practices) Bill 2026, which will introduce new unfair trading prohibitions to the Australian Consumer...
AI-powered note-takers are quickly becoming an important productivity tool. While these tools offer efficiency and convenience, risks may arise when AI-generated notes are produced in regulatory investigations or commercial disputes.
From 1 January 2026, businesses will be required to notify the Australian Competition and Consumer Commission (ACCC) of certain acquisitions that meet prescribed thresholds and must not complete those transactions...
On 2 December 2025 the Australian Government released its National AI Plan (Plan). The Plan sets out the Australian Government's commitment and approach to fostering AI innovation, adoption and investment...
The AI Plan for the Australian Public Service (AI Plan) is an ambitious initiative to embed artificial intelligence (AI) across the Australian Public Service (APS) by mid-2026. The AI Plan...
On 8 October 2025, the Federal Court issued the first civil penalty under the Privacy Act 1988 (Cth) (Privacy Act). The $5.8 million penalty represents a step-change in the enforcement...
The cyber risk landscape continues to shift as threat actors tap into emerging technologies, geopolitical tensions heighten, and enforcement action increases.
AI has a huge role to play within the cyber security context, but with the good often comes the bad.
From “humble” beginnings, ransomware has evolved rapidly in tactics, scale and organisational structure. It is now a billion-dollar enterprise and predicted to cost US$265 billion annually by 2031.
As we look to 2025 and beyond, four key themes will impact the cyber insurance industry.
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